Returns Policy

General Return Policy

• All unused or defective merchandise is unconditionally guaranteed for 30 days from the receipt of the shipment. Returned items must be in suitable condition for resale with all hang tags attached and in the original packaging.

• Used items are protected by the manufacturer's warranty policy. Send email to returns@gearlabs.com for manufacturer's contact information.

• Upon receipt of returned merchandise you will be credited the cost of the item. Original shipping charges will not be included in the credit. Please allow 30 days from the time of shipping for the credit to be processed. Please allow one to two billing cycles for the refund to appear on your credit card statement.

• Please use our order number or your Amazon.com order number as the RMA #.

• If your item meets the terms of our return policy please send to:

Global Travel Gear
RMA # (Insert order # here)
610 E Bell Road
#2-457
Phoenix, AZ 85022

• For assistance in sending a return please call 1-800-348-5992, Ext 3.

Tips for your return

• Pack the item securely in the original package, if possible.

• Enclose the original packing list with the item. If you cannot send your packing list, please include your order number, billing name, and address with the item.

• All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

• For your protection, we recommend that you use a carrier that can provide you with a tracking number for your shipment such as UPS or Insured Parcel Post for your return.

• Keep the Return Tracking Number from the package you are returning to insure that the package is returned to the warehouse.

Most items ship in one to two business days. Shipping is by UPS to a physical address in the USA only. We can not ship to a PO Box, Puerto Rico or a military address. All shipments are insured 100% against loss or damage. No local pick up.

Combined Shipping:
Multiple items usually ship at reduced cost when combined in one order as long all items ship in the same carton.

Note:
All fragrance items ship by ground only. No expedited shipping is available for any fragrance item.

Cost of Shipping
To see the cost of shipping to your destination please scroll down to the heading titled
"Shipping, payment details and return policy", enter your Zip Code and press "Update"

Note:
All fragrance items ship by ground only. No expedited shipping is available for any fragrance item.